Process

Questions about the process from our FAQ

• This is condition-dependent.

  Many chronic conditions such as PTSD, fibromyalgia, Chrons, MS, IBS, arthritis, migraines, cancer and other chronic back conditions have an extended timeline on how recent the medical records must be. We always review your records in advance to let you know if the records are sufficient for your approval. If you have records we recommend you fill out a medical release or if you have any in your possession showing a clear diagnosis send them to us or for review so that we can let you know for your specific condition if your records are sufficient or if you will need more current documentation.

• You will be required to submit an application online. However, if you are having difficulties with the form or do not have a computer, our staff can assist you. The medical record release form cannot be completed by our staff, but can be mailed to you if necessary.

• No. We are not able to complete a medical release form for you because it requires your signature to release your records.

  If you are having difficulties with the online form or do not have the computer, we can mail you a paper copy of this form.

• No. You will need to fill out the new patient intake form online. We can also provide a paper copy that can be filled out at your appointment.

  Note: It is highly recommended that you complete the intake form prior to your appointment. The intake form must be completed before meeting with the doctor.

• If you are having trouble with the online application or do not have access to a computer, we would be happy to assist you to complete the online application.

• Absolutely, our representatives can keep you up to date on the status of your application via telephone Monday-Friday 9 to 5 by calling (503) 406-3003 (northern Oregon) or (541) 705-2028 (southern Oregon) or you can use the LiveChat directly from any page of our website when a representative is available.

• No. You will not need to provide your Social Security number on the online application. Your number may be required for your state application and for the physicians medical review.

• Each and every condition is different. Generally, if your condition should have healed since the case was last received then, yes, additional medical records may be required.

• You are required that you send in your medical records in advance. This allows us to prescreen and pre-approve your qualifying condition.

  This will also save you a significant amount of time after your appointment and will reduce the visit cost. If your records do not verify your qualifying condition, we will assist you in obtaining the proper medical records.

• There are multiple options for submitting your medical records:

  • Email: Records@OMMCClinic.com
  • Fax: (503) 406-3803 or (503) 406-4989
  • Mail: 3519 NE 15th Avenue # 173 Portland, OR 97212

  You may even take a series of quality photos and submit them via email.

• The most efficient way to know if you qualify for an Oregon Medical Marijuana Card is to apply for one at online and submit your medical records for review.

• First we would like to apologize; prompt communication is a serious concern of the OMMC Clinic and we do our very best to reach out to each and every patient as soon after applying as possible.

  Please call (503) 406-3003 (northern Oregon) or (541) 705-2028 (southern Oregon) to speak with a representative directly. Messages will be returned within 24 hours.

  Oftentimes, poor communication occurs because of typos on the initial application when submitted online. A missed key stroke may render you unreachable from an otherwise accurate phone number or email address provided on your application.

  Another common problem is over-sensitive spam filtering. Please search OMMC Clinic in your email inbox if you feel as though you may have missed an important message from our office.

  In any case, we will do our very best to correct the issue and keep you informed moving forward, we would also like to thank you for your follow-up interest and look forward to meeting with you in one off our clinic locations.

• Yes. Once you complete the form, it will be sent to our office.

• Yes. Once you complete the form, it will be sent to our office.

• Yes. Once you complete the application, it will be sent to our office.

• We would be happy to resend your medical release form.

  We ask that prior to contacting our office, you confirm the fax number for your physician’s medical records department.

  Upon obtaining the correct fax number:

  • Call us at (503) 406-3003 (northern Oregon) or (541) 705-2028 (southern Oregon) or
  • Email us at info@GreenWayOregon.com or
  • LiveChat an OMMC representative

• We can mail you copies of your forms for a $20 replacement fee.

  Please allow 2 business days to complete this request for you. Thank you for your patience!

• We can certainly check.

  Our representatives can keep you up to date on the status of your medical records request via telephone Monday-Friday 9 to 5 by calling (503) 406-3003 (northern Oregon) or (541) 705-2028 (southern Oregon), or by LiveChat directly from any page of our website when a representative is available.

• We would be happy to resend your medical release form.

  We ask that prior to contacting our office, you confirm the fax number for your physician’s medical records department.

  Upon obtaining the correct fax number:

  • Call us at (503) 406-3003 (northern Oregon) or (541) 705-2028 (southern Oregon) or
  • Email us at info@GreenWayOregon.com or
  • LiveChat an OMMC representative

• We will review your records to confirm a diagnosis of a state-approved qualifying condition. It is required by law that the attending physician reviews your medical records.

  Once your medical records have been reviewed, your eligibility will be determined. After that, we can continue the process to help you obtain a medical card.

• You will be required to submit your

  • contact information
  • date of birth
  • qualifying condition
  • general health questions

  Our clinic provides email updates and will contact you via phone. Without this information, we will not be able to move forward in the process. Your information is completely secure and stored in an encrypted database.

• 1. Complete the physicians application online.
  2. Submit your medical records via fax, email, or paper mail.
  3. You may also fill the electronic medical records release form provided after submitting the full physicians application. We can also send one to you via email.
  4. After we have received your medical records, we will screen them for qualifications and will contact you to inform you of your options.
  5. Once you are found to be fully qualified, we will schedule an appointment for a simple exam and consultation for filing paperwork with the state.
  6. You will mail the provided materials to the state and they will issue you your Oregon Medical Marijuana Card.

• The state requires that a doctor confirms your qualifying condition and completes a form call the “Attending Physician Statement”.

  An “attending physician” means a doctor of medicine (MD) or doctor of osteopathy (DO) licensed under ORS chapter 677 (OAR 333-008-0010(3). MDs and DOs are the physicians licensed under this chapter. The law also specifies that a physician must be licensed in Oregon. The OMMP verifies with the Board of Medical Examiners that each patient’s attending physician has a valid license to practice medicine in Oregon and has no disqualifying restrictions.

• According to OAR 333-008-0020(1)(c), a physician must state in writing that the patient has a qualifying debilitating medical condition and that medical marijuana may mitigate the symptoms or effects of that condition.

  The OMMP accepts medical records as long as they clearly state the physician is aware that medical marijuana is being used as a treatment and he or she believes the patient may benefit from the use of medical marijuana.

  The physician must sign and date the relevant portions of medical records you send to the OMMP. The OMMP contacts each physician during the application process to verify that the patient is under the physician’s care. A signed and dated “Attending Physician’s Statement” and copies of medical records must be current within three months of the date of a person’s new or renewal application.

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